Seriously, I love Sony. You all may remember that I received a Sony Cybershot camera in April. However, when I went to Izeafest in September, my camera was dead. I thought it was the battery. However, it was not. Instead, I ended up contacting Sony about getting it fixed. All I can say is that their customer service team rocks. They were able to send me a label, and I sent my camera back. In a little less than two weeks, I had my camera back working good as new. They also able to help me when I lost the cables that connect the camera to the computer. Since my Cybershot saves to the hard drive first, I need this cable. They were able to send me one. This kind of customer service makes me want to buy more products like a Sony Vaio the next time I have to buy a new laptop (which should be about a year since that is about as long as my laptops last).
Do you know of any companies out there that have given you excellent customer service?