The Open Enrollment Survey found that consumers are on auto pilot when it comes to the benefits selection process and aren’t even aware of the options they have. Reported mistakes of American workers include:
- More than 6-in-10 consumers (61 percent) are only sometimes or not at all aware of changes to their policies each year.
- 89 percent say they simply elect the same benefits options every year.
- Almost half (47 percent) rarely or never exceed deductible costs.
- Only 16 percent contribute the right amount to flexible spending accounts.