Posts Tagged ‘customer_support’
Satellite Internet
There are several ways to get internet into your house nowadays. Some of the ways that first come to mind like DSL or not always available everywhere. I know that is hard to believe, but my cousin lives in an area that her only choice is dial up (which really isn’t a choice) and Satellite Internet (which is 30 times faster than dial up). This is really a no brainer decision. To make satellite internet work, all you need to do is live within the continental United States and have a clear view of the southern sky. There also are different plans you can sign up for, so you can get the one that will work best for you and your needs.
The other thing that I like about Wildblue satellite internet is that it is super easy to use (I am all for the easier it is the better). All you have to do plug the modem into a wall outlet and into the satellite dish. You then plug your computer into the satellite modem, and you have internet. Could it be any easier? The other thing that I love is that they have 24/7 customer support that is based in the United States. Nothing is more frustrating when you equipment isn’t working and the person you are talking to does not have a good command of the English language. You don’t have to worry about that. You can either call or talk to them via chat. They also have a 94% satisfaction rate.
If you are in need of a way to connect to the internet, make sure that you give Wildblue a look. For satellite internet providers, they are on the top of my list.
Everything is in wifi range of everything else today. The wireless internet has changed the entire outlook of internet. We now have wireless webcam, wireless keyboards, wireless speakers, and wireless routers. The credit goes to the service providers for setting such an extensive wireless internet coverage. The number of wifi connections is increasing each day. When are you getting yours?
What Is Google Up to Now?
I came across this article over at The Small Business Blog. It is very, very interesting. I am going to use the screenshot he took of a google search that was done on “Apple Focus Customer”.
Don’t see anything weird yet, do you? Ok, here’s where is gets really interesting. See that first line? The one that states “I cannot say enough good things about Apple customer support”. That line is nowhere on his blog. It is not in a blog post. It is not in the comments. Yet, it is showing up in the search engine like that. Interesting? It gets better though. The only posts about Apple have to do with BAD customer support. This ranking is sitting on the first page for that search. This isn’t sitting in the supplemental index.
I’ll admit — I was Google slapped like so many of the blogs out there. However, this makes no sense whatsoever. If google is penalizing so they can get more relevant results, then how do things like this even happen? Anyone else have a kooky story like this too?
EDIT: Amy found where the original comment came from. It is on this post and it is comment #6!
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